20 Jan When “Thank You” Isn’t Enough
We thank everyone — the pharmacist who fills our prescriptions, the postal carrier who delivers our mail and even the stranger who holds the door open for us at the grocery store, but we often ignore the people who work diligently for us and give their best efforts. I’m talking about employees, subordinates, temporary workers, and even volunteers. These are the people — often in the background — who help make an organization run smoothly, yet can easily be overlooked when it comes to gratitude.
Furthermore, the team should be allowed to meet with the manager anytime. Managers who have an “open door” policy should actually keep their door — and mind — open to all issues. And when managers are meeting with an employee, they should not forget to look them in the eye since making eye contact shows that they’re interested and fully engaged in the conversation. Doing anything else shows the employee that his or her manager would rather not listen to them and can be very discouraging.
Finally, anyone in a leadership role should lead by example. Honest sincerity can be hugely influential and if it’s genuine, employees are more likely to be willing to follow a leader to an extent they normally would not dare go. Plus, that sincerity will rub off and lead to a great corporate culture.