14 Feb Rumors become misguided communication
01 Feb 2011, Peter Crush, HRO
According to a survey of 1,000 staff, 63% said they found out company news via Chinese whispers rather than being formally told by their employer.
It also found 46% of staff who had been through some form of restructure did not feel supported by their employer, with 40% saying their bosses did not make it clear how the change would affect them.
Stephanie Morgan, psychologist and director at Kingston University’s Business School, said companies are allowing a “lapse in communication between employee and employer”, adding that companies undergoing change must “have HR expertise in place to support communications”.
Alan Bailey, MD of Capita HR, said: “This survey demonstrates major organisational changes are not being well managed or communicated to their workforce.”